ORDER PROCESSING TIMES

The following processing times are a guide only. 

Please note: order processing times are separate from shipping times. Selecting Express Post will only expedite shipping, not reduce processing time.

Portrait Illustrations
Processing time: 3 weeks + shipping time.

Handmade Bonnets 
Processing time: 3 weeks + shipping time.

Birthday Banners
Processing time: 2 weeks + shipping time.

Standard Prints (no customisation)
Processing time: 7 business days + shipping time.

Please be aware that during peak periods (e.g., Market Events, Easter, Christmas), processing times may be longer than usual. If there is a delay or higher-than-usual order volume, we will provide an update.

SHIPPING INFORMATION

Within Australia

All orders are made to order in our studio and shipped via Australia Post. You will receive a tracking number via email once your order has been lodged.

Please note: We cannot be held responsible for delays or loss once parcels leave our studio. Shipping providers handle transit times.

International Shipping

We proudly offer worldwide shipping.

To view the most up-to-date shipping costs, simply add your chosen items to your cart and the applicable postage rate will be calculated automatically at checkout.

Please note: International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs charged by Petal Folk Everkeep.

SHIPPING TIMES (Australia Post guide only)